HELP

Contents

Getting Started

What You Need
Where to Go

How to Login
The Menu

Common Elements

Icon Key
Buttons

Requests & Program Templates
What's a Program Template?
Creating Program Templates

Editing/Deleting Program Templates

Creating New Requests
Checking Status
Usage
General Inquiries

Finding Specific Requests

Searching for Part Number History

FAQ -- Frequently Asked Questions

Getting Started

What You Need

To use the FAST web forms you need:

  • A web browser installed on your computer (either Netscape or Internet Explorer)
  • Access to the Internet
  • An account with FAST
Netscape version 3.1 and 4.x are known to work on PCs and Macs.  Netscape 3.2 on the Macintosh does not work.
 

Where To Go

To reach the web forms, open the url: http://raytheon.fastx.com
then choose your Site/System and click the login link.

How To Login

When you see the login form, enter your account name (typically the part of your e-mail address that appears before the @ sign) and your password.  If you have been using the e-mail templates your password is the same password that appears in your e-mail templates.  After you have entered your account name and password click on the Login button.  If your login succeeds, you will see a menu of options.  If your login fails, you will see the login form again.  Verify that you have typed the information correctly and click the Login button again.  If your login still fails, contact FASTXchange and tell us your account name.  We can e-mail you a copy of your password.

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The Menu Frame

Once you login, you will see a set of buttons on the left hand side of your browser. To access a function, click on the corresponding button.

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Common Elements

The web forms contain a number of common elements.  These elements appear throughout the forms and perform the same function wherever they appear.

Icon Key

You may see the following images in various forms:
 
You may click on this image anywhere it appears to send a message to FAST.  Your message will be read by a FAST procurement specialist.
* This image indicates a required field on a form when filling out a request or a changed value when checking status.
This image indicates that FAST has attached comments to a request or to a line item.  The comments draw your attention to some special circumstances associated with the request.
This image indicates that you can edit a line item in a request. Click on the button to edit the item
This image marks the best quote currently available for a requested line item. It may change as other competing quotes arrive.
 

Buttons

Most web forms have one or more buttons that appear at the bottom of the form.  The buttons appear like this: To take an action, you must click on one of the buttons.

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Requests and Templates

What's a Template?

A template is a "boiler plate" that you can use for creating requests to FAST.  The template saves information common to each request.  You create a template once.  You may then use the template to create as many new requests as you wish.

Creating Program Templates

To create a custom template, click the button in the left frame.
FAST returns the Template List form.  This form shows the custom templates you have defined. Click the  button to create a new program.  FAST displays an empty template.  First fill in the program's name.  This is the name that will appear on the Template List form.  Next fill in the remaining values you want for the template. 
  When you have finished filling in values, click the button. Your template will now appear both on your template list and you will be able to use it when you create a new request.

Editing/Deleting Templates

To edit or delete an existing template, first go the Template List form by clicking on the button .  Next select the radio button next to the template you wish to alter and press either the or the button.  If you choose edit, FAST will display the template.  You may now edit the values in the form as you wish.  When you have completed your editing, press the button to save your changes.

Creating New Requests

To create a new request, click the button in the left navigation frame.  FAST displays the set of templates available to you. You will see one column of predefined Company Templates and once column of your own Custom Templates. Choose the template you wish to use and then click one of the buttons at the bottom of the form to start your request.

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Checking Status

Usage

FAST supports a number of status queries.  To access the query menu, click the  button on the left navigation frame.  The query menu consists of a set of radio buttons on the left side, a set of explanations and optional fields on the right side and a
button at the bottom.  To use the form, click the radio button next to the query you wish to perform, fill in any optional field for the query and click the
button. You may also belong to a Workgroup. If you do, a second set of radio buttons will ask if you wish to query all requests within your workgroup or only your own requests. Selecting all requests in my workgroup will enable you to view requests made by others in your group. This is useful if you need to cover for a coworker who may be out of the office. By default you will see only your own requests.

General Inquiries

FAST supports several general inquiries.  These inquiries locate and display all your requests in a particular state.  The queries and their functions are:

  • All open requests -- This query shows all your requests which are currently being quoted
  • All suspended requests -- This query shows all your suspended requests
  • All recent requests -- This request shows all of your request which are newer that some number of days.  By default, the number of days is 14 although you may specify an alternative number of days if you wish.
Finding a Specific Request

You may search for a specific request by Ref #, Label, PO, or Tracking #.  Click the radio button next to  A single request identified by...  Fill in the number you wish to search for and click the button.

Searching for Part Number History

You may search for history on a specific part number.  Click the radio button next to  Part Number History for...  Fill in the number you wish to search for and click the button. FAST searches for your part number across all Raytheon users' requests.

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FAQ -- Frequently Asked Questions
 
Q: When I print forms, the right hand side of the form does not print.  How can I print the entire page?
A: Try printing in landscape mode instead of portrait mode.  To print in landscape mode using Netscape, click File then click Print.  On the Print sheet click Properties then click Landscape.
Q: What's a cookie and why do I need one?
A: Cookies are small bits of data stored by your web browser (e.g. Netscape).  When you login to FAST, FAST asks your browser to store a FAST cookie.  FAST uses this cookie to verify that you have logged in each time you access a FAST web page.  If your browser asks you if you wish to accept a cookie when you log in to FAST you should answer Yes.
Q:: Every time I click an item on the menu FAST says Your login session has expired. Why does it do that?
A: Each time you attempt to access a FAST page FAST verifies that you have a cookie.  If you did not accept FAST's cookie when you logged in you will see this message.  The solution is to login again and accept FAST's cookie.

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